Event Specialist
Full Time, Hourly, Non-exempt, On-Site, Durham, NC.
Do you enjoy hosting and/or planning events, meeting new people, and putting your creative skillset to use every day? American Party Rentals seeks an event specialist with excellent communication, customer service, and sales skills to join our team in Durham, NC.
American Party Rentals is a family-owned and operated business that began serving the Triangle community in 1989. Operating under the second generation of ownership for the last decade-plus, the APR team continuously strives to build upon APR’s reputation as a leader and innovator in the Triangle special event rental scene.
Key Expectations:
As an outgoing, energetic, friendly and engaging Event Specialist, you will be the first point of contact for both new and repeat clients. To be successful in this role, candidates should have strong communication skills and excellent organizational and time management capabilities. Everyday responsibilities include:
- Generate rental quotes and enter rental reservations into Point of Rental software
- Ensure the accuracy of rental reservations via consistent and clear communication with clients
- Answer the phone in a courteous and professional manner
- Assist customers with in-person design center appointments
- Generate increased sales with existing clients
- Develop relationships and build business with new clients
- Assist in our social media marketing efforts.
The work will be fast paced, at times challenging, and most certainly rewarding.
Job Qualifications
- 1+ year experience in customer service and/or sales, 2+ years preferred
- Proficiency in Microsoft Office Suite and ability to learn job-specific software as needed
- Excellent customer service skills
- Ability to work independently and as part of a team
- Attention to detail and accuracy
- An interest in learning and growing your skill set to advance within the company
Why American Party Rentals?
When you join APR, you become part of a team that is pushing the boundaries of the party and event rental
community. Here is what you can look forward to:
• Profit-sharing and performance-based bonuses: Our multi-level bonus structure recognizes and
rewards your contributions.
• Continuous learning: We encourage team members to take advantage of educational opportunities
when they arise. Examples include industry conferences, paid training opportunities and support for
further education and certifications.
• Work-life balance: We understand life happens and we are committed to pursuing an environment
where family comes first.
Joining APR offers interesting projects, a friendly atmosphere, professional development, and the opportunity
to become a part of the APR family. In return, we are looking for a willingness to work hard and a desire to
grow with us.
In addition to a competitive salary, our benefits package includes:
• 401(k) with up to 4% company match and profit sharing
• Health insurance (up to 88% employer-paid)
• PTO plan
• Nine paid holidays
• Access to employee-paid dental and vision plans
• Access to supplemental insurance plans
• Opportunities and encouragement for professional growth.
American Party Rentals is an Equal Opportunity Employer.
Interested candidates should send a resume, cover letter, and list of references to chad@americanpartyrentals.com. Please include the position title in the subject line of your email.